Do not go there. She didn't know if our intention was to grab a coffee before we went out for dinner. But obviously she does not want people to go in there because she is to busy berating and blocking their way to her establishment.
What a miserable person working. I will never ever buy a cup of coffee there. My husband dropped me for my hour wait for the train. Being away from the kids I planned on getting a cup of coffee and read my book while I waited. We parked in the cafe parking spot and my husband got the baby out to watch the train coming in 2 minutes. Really! I walked in and she busy so I walked out. She immediately went out wrote our license plate and said I wasn't planning on buying a coffee. And they proceeded to call the police.
As my friend was trying explain, I was trying to get in the car. She blocked my way, while berating us. Let me say that again, she blocked an obviously handicap persons only egress into the car, in the rain, and continued to berate us. She kept accusing us of theft, yelling at us and saying my friend should have parked in a handicap spot (which she couldn't do until I got off the train because I had the placard ) as I tried to get my walker in the car.
Don't bother. Service is unpleasant. And if you pull into the designated cafe spots for more than a minute without going in to make a purchase, you will get accused of "retail theft" even after moving your car, have your license plate written down, and get the cops called on you. "The cops will find you and take care of you." For what, a parking violation? K. Ridiculous. Walk a block and a half to Starbucks instead. Better coffee and friendlier faces.
Just has a similar experience as other reviewers. I was being dropped off for a train and had all intentions of patronizing the cafe for something to eat on the train, so we stopped in the cafe parking spot (both spots were open, no one was at the cafe). Within two minutes, a woman came out, appeared to be writing down the license plate of the car and then got on the phone. When I got out and told her I had been planning on stopping into her cafe, she told me, "No you will not, you don't have that right anymore and if I see you park there again, I'm calling the police.". This is a situation that didn't need to be so aggressive and negative. The shop owner could've instead come out to check on the spot, ask if we were going to the cafe or if she could get anything started for us, subtly guilting us into patronizing her business. Instead, she permanently lost a customer in addition to the future loss of customers because you can be sure a bad experience like this will be shared far and wide.
I was in a rush this morning and needed to stop at the station to buy a pair of tickets. I parked in the cafe's spot, put my flashers on, and went in to buy my tickets. When I came out less than a minute later, I noticed an elderly woman writing down my license plate number. I walked over to apologize and explain that I just needed to run in to buy a pair of tickets. Her response was that I will be "really sorry when this is over" and proceeded to call me a thief for taking her parking spot. I apologized again and got in my car, only to notice that she was now standing behind my car. When she finally moved, I pulled out and as I passed her she screamed "I wish you stayed longer so I could have called a tow truck." I understand my mistake in parking in her spot, but I don't see the point of berating someone who is trying to apologize for their mistake. I'm glad to see I am not the only person who had the same problem and hope people will avoid giving this woman any business.
It's a wonder the cafe has any business at all at this point with that kind of attitude. Just go to the Wawa across the street!
DO NOT GO HERE. I will echo what have been written in other reviews. I'm handicap and was meeting a friend at the station. I was coming from Lancaster and required the lift to get off off the train. My friend parked "her" spot and ran over to assist me. The owner came out screaming at my friend and I.
Trackside Cafe is a US Cafe based in Berwyn, Pennsylvania. Trackside Cafe is located at 9 Lancaster Ave, Berwyn, PA 19312, USA.
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